Xfinity how to return equipment.

Feb 6, 2024 · Thanks for reaching out to us for help with returning the router device. I'm sorry that the link is failing to create a shipping label. I know you are doing everything on your end as instructed and I thank you greatly for that. As @EG mentioned you can bring the device to a Xfinity store for return. The better option I find is bringing the ...

Xfinity how to return equipment. Things To Know About Xfinity how to return equipment.

Returning equipment can be a daunting task, especially if you are unfamiliar with the process. Whether you are returning rented equipment or returning items after a lease or purcha...Equipment return: By UPS prepaid pickup or dropoff at a UPS location, or in person at an Xfinity location Fee for late or no return: Varies by equipment, up to $300 or moreTo send a "Direct Message" message: • Click "Sign In" if necessary. • Click the "Direct Message" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line.Jan 11, 2024 · Hi BwT55 and Anu181. I read your messages about returning the Xfinity storm ready (and the battery backup) because I'm going to return the same equipment. I see Xfinity Janelle (I believe she is Xfinity official representative) has listed a link "Storm ready wifi return" in there you can fill out the form. I just did and now waiting what is next. I look forward to working with you soon! - Click "Sign In" if necessary. - Click the "Direct Message" icon (upper right corner of this page) - Click the "New message" (pencil and paper) icon. - Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. - Type your message in the text area near the bottom of the ...

Returning Optimum Equipment ... Disconnect the equipment you wish to return and carefully place it, including all remotes and power cords, in a box of your ...Are you looking to get the most out of your Comcast package? With so many channels available, it can be hard to know which ones are worth your time. Fortunately, there are a few ke... Xfinity

Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.Hello @user_43a24d You can schedule an at-home pickup by initiating your return at https://comca.st/3vnJDTj, printing your label, boxing up your equipment and calling 1-800-PICK-UPS to get started.You can also return the equipment to the nearest Comcast store to you. We also have an amazing partnership with UPS. Feel free to …

Thanks for reaching out to us on our Forums! I hope you are doing well tonight! That's a great question! Mainly we are just concerned about getting the device back with the power cords. Any other cords you can keep! For more information on returning equipment have a look at the following article: How To Return Your Xfinity …How To Update Your Xfinity Equipment Online Over time, Internet and TV equipment must be updated to keep up with the latest technology. ... There are three options for returning your rented equipment: By mail: Use the return label in your Getting Started kit. In store: Exchange your existing equipment at an Xfinity Retail Store. By … Learn about replacing your equipment now to get the most out of your Xfinity service. Xfinity For full functionality of this site it is necessary to enable JavaScript. It's less of a hassle than you think! I'll show you how.

Replacing your equipment FAQs · By mail: Use the return label in your Getting Started kit. · In store: Exchange your existing equipment at an Xfinity Retail Store&nbs...

Before you can install and re-activate your services at your new address, you'll need to gather and bring all Xfinity equipment, accessories, cables and power cords that connect your Xfinity TV, Xfinity Internet and Xfinity Voice services. If you need help identifying your Comcast equipment, view your equipment information in My Account.

Jan 6, 2022 ... After you return the rental equipment keep the receipt. They will claim you didn't return it. Also keep the receipt for the equipment you ...Choose a reason for return and press Continue. Select a return option, follow the listed instructions, and press Confirm. If you’ve selected UPS Prepaid Shipping, a prepaid shipping label will be prepared for you. Click Print Shipping Label to print the label for your package. Put the equipment being returned into its original box, and place ...After a couple minutes I finally asked him how much for a box; it was $8.00. In Xfinity's return instructions it says "you may bring your equipment to the store and a UPS representative will pack and ship your equipment back to us." Perhaps you should mention that that means a UPS Store in an area that is served by Xfinity? It only cost me ...Claiming a refund from Xfinity is easy. In about four to six weeks after you disconnect your service and return your Comcast-owned equipment, you automatically receive a refund for any remaining credit balance on your account to the last payment method on file. If you don’t receive an automatic refund to your last payment method, you’ll get ...Welcome to XFINITY and thanks for contacting us for help with returning the equipment. We are the right team to help and will surely miss your business. In addition to initiating a return online at our Equipment Return page , have two additional great options for you to return your equipment at no additional cost.Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.I was told to return Keypad, Touchscreen and Security Specific Router that they installed. I returned them to the Factoria (Bellevue, Wa) Xfinity store on Sunday. I was intercepted by an associate asking if I was returning the equipment I was carrying. He told me that I would be sent a receipt by e-mail using the barcode on the touchscreen.

Good morning. While I have no way to send a return label, we can assist with our equipment concerns. Just to make sure I am looking at the correct account, could you verify the complete service address of the account, including the house number, street name, and any unit or apartment number, city, state, and ZIP Code?www.xfinity.com/returns . I received an Xfinity modem in the mail to upgrade mine. I swapped it out and the directions says I could take it to a UPS store an...Customers can return their equipment by scheduling a UPS at-home pickup by printing the UPS return label, boxing up the equipment, and then calling 1-800-PICK-UPS (Customers will need the tracking number from the UPS return label to schedule the pick-up.); or you can simply drop the devices off at any open UPS location (the devices could be ...How to return your Xfinity equipment. When it comes to returning your Xfinity equipment, you have several different options. First, you can simply visit an Xfinity store or Comcast service center and return your equipment there. ... You can also initiate your return on the Xfinity website by signing in and visiting the “Equipment Return ...Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message icon” (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.In the top right corner, you'll see a little chat icon (direct message) near the bell icon. 2. Click the "New message" (pencil and paper) icon. 3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4.Dear Xfinity, I am writing to express my extreme dissatisfaction with the charges I have received for returning equipment to your company. I recently returned the equipment on the date that was agreed upon, but to my surprise, I received a bill for a charge that was unjustified and unacceptable.

1. How to Return Xfinity Equipment Through UPS. Xfinity covers the cost of using UPS for returns, so you needn’t worry about incurring an additional bill for courier services. To arrange for the return, you must log in to the Xfinity website. Navigate to the “Equipment Return” page and use your Xfinity ID and password to trigger a return request.

The doors to awesome are open. Stop in or book an appointment to shop safely with peace of mind at your local Xfinity Store. The following healthy practices are in place: professional cleaning and social distancing. Customers that are fully vaccinated do not have to wear a face mask unless otherwise required by federal, state or local ...I've been trying to submit an equipment return on Xfinity through my account but it's not been working for over two weeks. Is there any alternative way to submit an equipment return so I can have the shipping label generated and home pickup scheduled? I want to make sure I get the equipment back so I'm not charged for the equipment. We have ...Aug 13, 2023 · • The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there • - As you are typing a drop-down list appears. Select "Xfinity Support" from that list • - An "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send it Equipment Returns in 3 Easy Steps with The UPS Store. By J T. Ramsay | Oct 30, 2014. If you didn’t see the news today, we’re working with The UPS Store to make it easier than ever for our customers to … Ad Choices. Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device. Xfinity

I am receiving text messages about returning equipment within 30 days. I used all my own equipment and never received any Xfinity equipment so I don't know what items these messages are referring to. I did double check the Xfinity device return page, where there are also no devices for me to select to return.

Great question, u/FirstAid84!When you have Xfinity equipment to return, we like to give you a few options so that you can choose the easiest path for you! You can take your items directly to an Xfinity Store (this is my personal recommendation as we make it super simple and straight forward in person). Alternatively, you can take our equipment to a UPS …

Customers can also visit our Digital Return Center at comca.st/3Aphr3B and follow the on-screen instructions for the device you'd like to return to us. You can schedule an at-home pickup by initiating the equipment return at the Digital Returns Center, printing the UPS return label, boxing up the equipment and then calling 1-800-PICK-UPS to ...Aug 31, 2022 · XfinityBenjaminM. @user_abe915 Hello! The great thing is that you don't need a label or a box, you can return any rented equipment you have to the nearest Xfinity Store in your area or UPS Store. We just ask that you bring the power cable and the device, we don't need HDMI cables or remote controls to be returned. Click "Sign In" if necessary. Click the "Direct Messaging" icon or https://comca.st/3EqVMu7. Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list.Search DIRECTV support. Support. Orders, apps & equipment. Return or recycle your DIRECTV equipment. Learn what DIRECTV equipment needs to be returned and how to return or recycle it.I was wondering if it were possible to return my internet equipment, like my router, before officially cancelling my plan? Additionally, can I do this without knowing the account number or any account information? My ex-roommate and I are parting ways. My roommate is already living in another state, but they are in charge of our Xfinity account.You will need the tracking number from the UPS return label to schedule the pickup. By printing out the label, you can drop off at The UPS Store or a UPS Authorized Shipper location. Give package to a local UPS Driver. Can call 1-800-PICK-UPS to schedule an at-home pickup by using the label tracking number.XfinityStep 3: Ship Your Equipment. Once your equipment is properly packaged and you have your return label, it’s time to ship it to the Xfinity return center. You can use any USPS, UPS, or FedEx location to ship your package. Remember to track your shipment using the information provided on your return label.Comcast Corp (NASDAQ:CMCSA) CEO Brian Roberts is known for lining up a huge deal every five years.  The company's last si... Indices Commodities Currencies ...xFi modem equipment return Long story short, I ended up with 2 xfinity Internet accounts - an old one and a new one mistakenly made (LONG story there). I …Returned Equipment Still Showing on My Account. Hi. I recently bought my own modem/router and cancelled the rental with Xfinity. I returned the Xfinity modem to an Xfinity store and received a receipt. The Xfinity modem is still appearing under "Devices" on my online account. How long does it take for the device to be removed from my account?

Return extra equipment I’m a new customer, I went to an Xfinity store to grab my cable box and modem but I still received one in the mail. How do I return the extra equipment in the box?Caption: Xfinity Retail Store. How Do I Return My Xfinity Equipment? When canceling your subscription, you must be vigilant, especially when returning equipment, because Comcast is notoriously known for charging ridiculous unreturned equipment fees. Therefore, ensure you have all the components leased to you …15 reviews and 9 photos of XFINITY STORE BY COMCAST "Recently opened, this Xfinity Store by Comcast is part of Xfinity's expansion into the mobile …I was told to return Keypad, Touchscreen and Security Specific Router that they installed. I returned them to the Factoria (Bellevue, Wa) Xfinity store on Sunday. I was intercepted by an associate asking if I was returning the equipment I was carrying. He told me that I would be sent a receipt by e-mail using the barcode on the touchscreen.Instagram:https://instagram. rebecca bliefnickjohn deere batwing mowerpublix woolbrightfoodtown weekly circular I canceled my xfinity service a few weeks ago. The rep I spoke with to cancel confirmed that I did not have any xfinity equipment (used my own modem and router). Yet, I keep getting texts and phone calls that I need to return equipment. I clicked the link in one of the texts and it doesn't even show me having any equipment that I could return.Scheduling an appointment online. Go to our Xfinity Store Locator tool and follow the steps below to easily schedule your appointment online. Enter a location and click the magnifying glass or select the Use current location button to search for a … matt gutman wifedq austin mn To send a direct message: Click "Sign In" if necessary. • Click the "Direct Message" icon in the upper right - it looks like a chat bubble. • Click the "New message" (pencil and paper) icon just to the right of Conversations. • Type "Xfinity Support" in the "To:" line - do not use the Employee's name! xfinity reward tiers Before you can install and re-activate your services at your new address, you'll need to gather and bring all Xfinity equipment, accessories, cables and power cords that connect your Xfinity TV, Xfinity Internet and Xfinity Voice services. If you need help identifying your Comcast equipment, view your equipment information in My Account.Hello @Roseske. When downgrading or receiving a new box in the mail, our customers have 10 days to return equipment, so they are not charged for it. Out new X1 boxes are the only boxes that have On Demand and ask our customers if they want all the benefits, to kindly upgrade. We can take the unreturned equipment off your account for …Get the most out of Xfinity from Comcast by signing in to your account ... Equipment · NOW Internet · Internet Essentials · Gig ... © 2024 Comcast; Web Terms O...